FAQs
Bella FAQs
When did prices increase? Prices increased on 1/7/24 for the first time in seven years.
One option to consider is to purchase a membership. You can customize your membership by adhering to a few rules: memberships must be purchased before the month starts, appointments must be scheduled when you purchase your membership and save 20% (which is higher than the average increase of 15%/$5).
Another option is to purchase an e-gift card, you save $5 for every $50 you spend.
Do I have to book an appointment? We accept both appointments and walk-ins. We recommend scheduling in advance to book an appointment to secure your service, the time of your choice and technician. Walk ins are typically subjected to a 45 minute wait when capacity allows us to accept walk ins. You can always check availability by selecting make a reservation on our website up to 30 minutes before an appointment time (when available).
Where do I park? There is limited parking on Treat Place and metered parking on Maiden Lane and Halsey Street until 6PM Monday through Saturday, you can pay at the meter or on the ParkMobile app. There are also a number of parking lots on Halsey Street and William Street, the closest is on Halsey and Maiden (the entrance is on Halsey).
Are deposits required? Yes, there is a 30% deposit required for all appointments/services (this includes Groupon or other prepaid services), your deposit is applied to your service at checkout or refunded when applicable. We do not save card information unless requested.
Gift cards cannot be used for deposits.
If you are running late, we require a courtesy phone call to let us know in advance of your appointment time. We will let you know as well when we are running behind schedule. Often times we run behind schedule when a previous service/client requires additional time or there are services challenges etc.
If you have any questions about what to book please feel free to email us at info@bellanaillounge.com or text us at (973)281-2747.
If you are unable to keep your appointment we require twenty four hour notice, while we do understand that life happens please call Bella directly to discuss unavoidable adherence to the cancellation policy.
Can I bring a child with me? Children are more than welcome as long as they have an appointment and are closely supervised.
Will my manicure/pedicure items be clean? Upon your arrival, the team at Bella will open a sealed pouch of sterilized implements/tools. We also use nonmetal tools that are sanitized/disinfected as well as single use/disposable items (our pedicure liners, pedicure abrasives, etc).
We use an autoclave for all of our metal instruments. Our autoclave is a medical grade sterilization chamber similar to what hospitals and dentists use to sterilize their metal tools. The tools are then stored in a sterilized and sealed pouch until it is time to use them.
We use OPI Spa Complete/Barbicide to sanitize/disinfect our implements.
Can I use my cell phone? Out of respect for your fellow customers’ experience, your cell phone must be on vibrate while at Bella and we ask that phone calls be kept to a minimum and that you do not video chat without using ear buds/headphones.
Is Bella pet friendly?Although we love love fury friends, we do not allow pets in the lounge (insert sad face).